Valve is refunding Ashes of Creation players on Steam, even after the standard two-hour/two-week refund period. This measure comes after an unprecedented crisis for the MMO, which raised $3.3 million on Kickstarter but now faces an uncertain future due to the resignation of its director and mass layoffs at Intrepid Studios. What was considered the largest MMO crowdfunding campaign in Kickstarter history is now heading toward a troubled conclusion. Ashes of Creation launched in Steam Early Access in December 2025, but just a few weeks later, the studio's structure began to crumble when Stephen Sharif, its founder and creative director, resigned. Although the studio announced a livestream to answer questions about the situation, many players chose not to wait and demanded refunds. Valve approves exceptional refund requests, even for users who have significantly exceeded the standard two-hour playtime limit or two-week game ownership limit. To increase the chances of getting a refun...
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